Last updated: 23 March 2026

Tynemouth Golf Club is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, contact us, make an enquiry, apply for membership, book golf, or otherwise interact with us.

1. Who we are

For the purpose of data protection law, the data controller is:

TYNEMOUTH GOLF CLUB LTD
Tynemouth Golf Club
King Edward Road / Spital Dene
North Shields
NE30 2ER
Telephone: 0191 257 4578
Email: info@tynemouthgolfclub.com / secretary@tynemouthgolfclub.com

The website is operated for Tynemouth Golf Club. The site also links to third-party booking and club-management services used for members, visitors and competitions.

2. The information we collect

We may collect and process the following personal data:

• your name
• your email address
• your telephone number
• details you include in an enquiry or contact form
• membership enquiry information
• hospitality or event enquiry information
• booking-related information where you use linked booking systems
• technical information such as IP address, browser type, device information and website usage data
• cookie-related information, where cookies are used on the website

3. How we collect your data

We may collect your personal data when:

• you complete a contact or enquiry form on our website
• you email or telephone us
• you enquire about membership, visitors, hospitality, events or general club matters
• you book tee times, competitions or other services through linked third-party systems
• you browse our website
• you interact with our social media links or content

The website includes enquiry forms and links to member and visitor booking systems.

4. How we use your personal data

We may use your personal data to:

• respond to enquiries and messages
• provide information about membership, visitor bookings, hospitality, events and club services
• administer bookings, enquiries and requests
• manage our relationship with members, visitors, guests and prospective members
• improve our website, services and user experience
• maintain website security and prevent misuse
• comply with legal and regulatory obligations

We will only use your personal data where we have a lawful basis to do so.

5. Lawful bases for processing

Under UK data protection law, we rely on one or more of the following lawful bases:

• Consent – where you have clearly agreed to us processing your personal data for a specific purpose
• Contract – where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate interests – where processing is necessary for our legitimate interests and your rights do not override those interests
• Legal obligation – where we are required to process personal data to comply with the law

6. Marketing communications

We will not send you unsolicited marketing emails unless we are permitted to do so by law or you have consented.

Where you have opted in to receive marketing communications, you may unsubscribe at any time by contacting us or by using the unsubscribe option in any marketing email, where applicable.

7. Sharing your personal data

We may share your personal data with trusted third parties where necessary, including:

• website hosting and website support providers
• club management and booking platform providers
• payment or transaction providers, where relevant
• professional advisers such as legal, accounting or insurance advisers
• regulators, authorities or law enforcement where required by law

The website appears to use external golf booking and club-system providers for member and visitor booking journeys.

We require third parties to respect the security of your personal data and to treat it in accordance with the law.

8. Third-party websites and booking platforms

Our website may contain links to third-party websites and systems, including booking platforms and social media sites. If you follow a link to any third-party site, please note that those websites have their own privacy policies and terms.

We do not control third-party websites and are not responsible for their privacy practices. You should read their policies before submitting personal data.

This is particularly relevant where bookings are completed through third-party golf booking systems rather than directly on the main club website.

9. Cookies

Our website may use cookies and similar technologies to help the website function properly, improve performance, understand how visitors use the site, and support security and usability.

You should also read our separate Cookies Policy for more information about the cookies used on this website and how to manage them. The site already publishes a separate Cookies Policy link.

10. Data retention

We will only keep your personal data for as long as necessary for the purposes for which it was collected, including for satisfying legal, accounting, regulatory or reporting requirements.

How long we retain data depends on the type of data and the reason we hold it. For example:

• contact enquiries may be kept for a reasonable period to allow us to respond and maintain records
• booking and membership-related records may be retained for longer where needed for administration, finance or legal purposes
• technical and analytics data may be retained in line with our website and cookie settings

When data is no longer required, we will securely delete or anonymise it.

11. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

However, no transmission of data over the internet can be guaranteed to be completely secure. You provide information at your own risk.

12. International transfers

We generally aim to store and process personal data within the UK or countries with appropriate data protection standards.

If any of our suppliers process data outside the UK, we will take appropriate steps to ensure your data is protected in accordance with UK data protection law.

13. Your rights

Under UK data protection law, you may have the right to:

• request access to your personal data
• request correction of inaccurate or incomplete data
• request erasure of your personal data in certain circumstances
• request restriction of processing
• object to processing based on legitimate interests
• request transfer of your data to you or another provider, where applicable
• withdraw consent at any time where processing is based on consent
• complain to the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

14. Contacting us about privacy

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

TYNEMOUTH GOLF CLUB LTD
Tynemouth Golf Club
North Shields
NE30 2ER
Telephone: 0191 257 4578
Email: info@tynemouthgolfclub.com
Alternative contact: secretary@tynemouthgolfclub.com

The contact page currently lists club contact routes including general and hospitality enquiries.

15. Complaints

If you are unhappy with how we use your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

16. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated version will take effect when published.